Privacy Policy

MSS Group believes in self-curated statement that "satisfaction comes from our valued customer’s comfort".

This Privacy Policy governs the manner in which MSS Group and its subsidiaries, partners, agents and affiliates collect, use, maintain and disclose information collected from users of the MSS Group (www.mssgroupindia.com).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means the type of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the Users when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

MSS Group may collect and use User’s personal information for the following purposes:

To improve customer service

Information provided by Users helps us respond to the customer service requests and support needs, more efficiently.

To personalize User experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

To run a promotion, contest, survey or other Site feature.

To send the User/s information they agreed to receive about topics of interest to them.

To send periodic emails

We may use the email address to respond to the inquiries, questions, and/or other requests of User's. If User's decides to opt to be part of our mailing list, then the User's will receive emails about company news, updates, related product or service information, etc. If at any time the User's would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect User's information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing personal information of Users

We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users without subsidiaries, our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

MSS Group shall update this privacy policy at its sole discretion. Users are advised to check this page for any changes in the privacy policy and to stay informed about how the personal information of the Users is protected by us. The User's hereby acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, the Users signify their acceptance of this policy as may be modified from time to time. The Users are advised not to access this site if they do not agree to our privacy policy. The above mentioned privacy policy shall be applicable for the information and data collected by our call centers as well.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at crm@mssgroupindia.com This Communication is for the exclusive use of the intended recipient (s) and shall not attach any liability on the originator or MSS Group / its Companies / its sister concerns. If you are the addressee, the contents of this email are intended for your use only and it shall not be forwarded to any third party, without first obtaining written authorization from the originator or MSS Group / its Companies / its sister concerns, as the case may be. It may contain information which is confidential and legally privileged and the same shall not be used or dealt with by any third party in any manner whatsoever without the specific consent of MSS Group / its Companies / its sister concerns, as the case may be. If you have received this e-mail in error, please forward it to crm@mssgroupindia.com and delete it. The originator or MSS Group / its Companies / its sister concerns are neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. MSS Group / its Companies / its sister concerns take no responsibility for misdirection, corruption or unauthorized use of e-mail communications, or for any damage that may be caused as a result of transmitting or receiving an e-mail communication.